🔒 Privacy

Banlabit Privacy Policy —
Your data, your rights

This policy clearly explains how your personal information is collected, used, and kept secure at Banlabit.

Last updated: January 2026 Version 2.4 Written in Bengali
🛡️
Your Data Is Safe
Secured with 256-bit SSL encryption
SSL Encryption
Data protection
Not with third parties
GDPR Compliant
Right to Erasure
Key Points

Key highlights of the privacy policy

How Banlabit collects and protects your data — at a glance

📋
Minimal Data Collection

Banlabit only collects information strictly necessary to provide its services. We do not request unnecessary personal data.

Minimal Data Policy
🔐
Maximum security

Your data is always protected through 256-bit SSL encryption, firewalls, and regular security audits.

Bank-Level Security
🚫
No third-party data sharing

Your information is never sold or transferred to any advertising company or third party. Not ever.

Zero data selling
👁️
Transparent data use

You will always be clearly informed about what data is being used and for what purpose. Your data will never be used without your consent.

Consent-Based
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Right to Deletion

You can request deletion of your data at any time. Unless required by law, it will be completed within 30 days.

Right to Erasure
📱
Cookie Controls

You have full control over which cookies are enabled or disabled. Only essential cookies are mandatory; all others are optional.

In your control

📌 1. Introduction

BanlabitWelcome to . We believe your personal privacy is a fundamental right — not just a legal obligation, but a commitment we stand by.

This privacy policy explains what information we collect about you when you use the banlabit.net website and app, why we collect it, and how we keep it secure. If you have any questions after reading this policy, please contact us at support@banlabit.net.

Important: By using Banlabit's services, you agree to this Privacy Policy. If you are under 18, please do not use our services.

📥 2. What Information We Collect

Banlabit only collects the information necessary to provide our services. We never ask for data we don't need.

Registration & Identity Information

  • Full name, date of birth & gender
  • Mobile number & email address
  • National ID (NID) or passport number (for KYC)
  • Current address

Financial information

  • BKash / Nagad number (for transactions; PIN is never collected)
  • Bank account details (if you use bank transfer)
  • Deposit & Withdrawal History

Automatically Collected Information

  • IP address & device information
  • Browser type & operating system
  • Site access times and usage patterns
  • Data collected via cookies and web beacons

⚠️ What we do not collect: We will never ask for your bKash or Nagad PIN, bank password, or card number. If anyone requests this information, treat it as fraud.

⚙️ 3. How Your Information Is Used

Banlabit uses your data for the following purposes:

PurposeData UsedLegal basisYour Consent
Account Creation & Management Name, email, phone number Contract performance ✅ Yes
KYC verification NID, photo Legal obligation ✅ Yes
Payment Processing Mobile/bank details Contract performance ✅ Yes
Fraud prevention IP address, device information Legitimate interest ⚠️ Partial
Marketing Communications Email, phone number Consent ❌ Optional
Service Improvement Usage patterns Legitimate interest ⚠️ Partial

🗄️ 4. How Long We Retain Your Data

Banlabit does not retain data longer than necessary. Retention periods vary depending on the type of data:

  • Account information: For the duration of active account + 5 years after closure (as required by law).
  • Transaction records: Up to 7 years, as required by financial regulations.
  • KYC Documents: 5 years after verification, or as required by law.
  • Cookie Information: Up to 1 year.
  • Support chat logs: 2 years after resolution.

When your account is closed: Marketing data is deleted within 30 days of request. Where there is no legal obligation to retain data, all information is permanently removed.

🤝 5. Who We Share Your Information With

Banlabit never sells your data. However, limited information may be shared in specific circumstances:

Service Providers

Data is shared with payment gateways (bKash, Nagad), KYC verification agencies, and hosting providers only to the extent necessary to carry out operations. They are also required to comply with our privacy standards.

Legal reasons

If required by a court order, government investigation, or financial regulatory authority, we are obligated to disclose certain information. In such cases, we will notify you as early as possible, unless prohibited by law.

We never

  • Selling your data to advertising companies.
  • Transferring information to data brokers.
  • Using your information for third-party marketing without your consent.

🍪 6. Cookie Policy

Cookies are small text files stored in your browser. Banlabit uses cookies for various purposes. You can manage your cookie preferences below:

* Cookies can also be managed through your browser settings. Disabling cookies may affect the functionality of certain features.

🔒 7. Security Measures

Banlabit follows the highest industry standards to protect your data. Our security measures include:

  • TLS 1.3 encryption: The latest encryption standards are applied to all data transmissions.
  • Database Encryption: Stored data is also kept in encrypted form.
  • Firewall & DDoS Protection: To prevent unauthorized access.
  • Regular Security Audits: Tested by third-party security experts.
  • Staff Training: All staff receive regular training on data protection.
  • Data Breach Response Plan: In the event of a data breach, the relevant authorities will be notified within 72 hours and affected members within 3 business days.

Stay Protected: Use a strong password, keep Two-Factor Authentication (2FA) enabled, and never share your login credentials with anyone.

8. Your Rights

As a Banlabit member, you have a number of rights over your own data. To exercise them, write to us at support@banlabit.net.

👶 9. Child Protection

Banlabit's services are strictly for users aged 18 and above. We do not knowingly collect any personal data from minors.

If we become aware that a minor has submitted their information, that data will be deleted immediately and the account will be closed. If you have concerns, parents and guardians are welcome to contact us.

🔄 10. Policy changes

Banlabit may update this Privacy Policy from time to time. For significant changes:

  • You will be notified in advance via your registered email or app notification.
  • Members will be notified at least 7 days before any changes take effect.
  • The "Last Updated" date at the top of the page will always reflect the most recent version.

📧 11. Contact Us

For any privacy-related questions, requests, or complaints:

  • Email: support@banlabit.net
  • Live Chat: 24/7 via website and app
  • Response time: 24 hours for general queries, 7 business days for complex matters
Your Rights

Your 6 Rights Under Data Protection

Banlabit complies with international data protection standards

01
Right to Access

If you wish to know what information we hold about you, we are required to provide full details within 30 days.

02
Right to Rectification

If any of your information is incorrect, you may request a correction. Updates will be made within 15 days of verification.

03
Right to erasure

After account closure, you may request deletion of all data not subject to legal retention requirements.

04
Right to Restrict Processing

You may request that we stop using your data for specific purposes, such as opting out of marketing emails.

05
Right to data portability

You can request an export of your data in a machine-readable format (CSV/JSON).

06
Right to Object

You have the right to object to automated decision-making or profiling.

FAQ

Frequently asked questions

Frequently Asked Questions About the Betting Experience

If a match is cancelled or abandoned, Banlabit follows specific settlement rules. The general rule is: if a match is cancelled before 50% of the scheduled overs have been completed, the full stake is refunded. For accumulators (multi-match combined bets), the cancelled leg is settled at odds of 1.00 and the remaining legs continue as normal.

However, specific rules apply depending on the sport. In cricket, a result determined by the DLS method is treated as a valid outcome. In football, if a match is abandoned before 90 minutes and not resumed, the bet is considered void.

For live bets, resolution may be based on the score and match situation at the time of suspension. To check the rules for a specific match, visit the "Rules" tab on the bet details page or contact support.

Yes, and it's a core feature of Banlabit. We take responsible gaming seriously.

Log in, then Profile → Responsible Gaming → Set Limits Go to the page. There you will find the following tools:

Deposit Limit — Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately, while increasing one requires a 24-hour waiting period.

Betting limits — Set a maximum stake for a single bet.

Cooling-Off — Take a break from 24 hours up to 30 days. No bets or deposits can be placed during this period.

Self-exclusion — Self-exclude for anywhere between 6 months and permanently. This decision is difficult to reverse, so please think it through carefully.

For More Information Responsible Gaming Visit the page.

Start Betting Safely Today

Your data is secure and your payments are safe at Banlabit. Join millions of members today.

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